We are seeking a highly skilled IT Technical Specialist with expertise in ManageEngine, a leading endpoint management solution. The ideal candidate will be responsible for implementing, managing, and optimizing ManageEngine solutions to enhance IT operations, security, and compliance. If you have a passion for IT infrastructure, automation, and endpoint security, and hold a Saudi Residency Visa, we encourage you to apply!
Key Responsibilities:
🔹 Manage & Administer ManageEngine Solutions:
• Deploy, configure, and maintain ManageEngine Endpoint Central, ServiceDesk Plus, OpManager, ADManager Plus, and other related tools.
• Ensure smooth operation and integration with existing IT infrastructure.
🔹 Endpoint Management & IT Security:
• Implement best practices for endpoint security, patch management, and software deployment.
• Automate IT processes to improve efficiency and compliance.
• Monitor, analyze, and resolve endpoint security threats.
🔹 User Support & Troubleshooting:
• Provide Level 2 & Level 3 support for ManageEngine applications and resolve technical issues.
• Work closely with IT teams to optimize workflows and troubleshoot system performance issues.
🔹 Reporting & Compliance:
• Generate reports and dashboards using ManageEngine Analytics Plus to provide insights into IT operations.
• Ensure compliance with security policies and industry best practices.
🔹 Continuous Improvement & Upgrades:
• Stay updated with the latest ManageEngine features, patches, and updates.
• Recommend and implement improvements for better IT service management.
Qualifications & Requirements:
✅ Mandatory:
• Minimum 2 years of hands-on experience with ManageEngine products (Endpoint Central, ServiceDesk Plus, ADManager, etc.).
• Saudi Residency Visa (Iqama) – Must be valid and transferable.
• Strong knowledge of IT Infrastructure, Active Directory, Windows Server, and Endpoint Security.
• Experience in patch management, software deployment, and IT asset management.
• Excellent problem-solving and troubleshooting skills.
• Strong communication skills in English (Arabic is a plus).
✅ Preferred:
• IT certifications in ManageEngine, Microsoft, ITIL, or Cybersecurity.
• Experience in scripting (PowerShell, Python, or Shell) for automation.
• Knowledge of cloud platforms (Azure, AWS, or Google Cloud).
Why Join Us?
🌟 Work with cutting-edge IT management solutions.
🌟 Competitive salary & benefits.
🌟 Opportunity for career growth and professional development.
🌟 Be part of a dynamic and innovative team in Saudi Arabia.
🚀 If you’re an experienced ManageEngine specialist with a valid Saudi residency visa, apply now!
📩 How to Apply?
Send your updated CV to jobs@resemblesystems.com with the subject line “ManageEngine Specialist – Saudi Arabia”.